[personal profile] rkold
For those who don't know, I have a bad habit of reading Problem Transaction threads on DoA. I think it is that trainwreck sort of mentality, the same sort of reason people read any of those blogs that share stupid things people do.

Sometimes you feel bad for the people in the threads and sometimes you think they're both morons.

I have been a poster as well, I was in a group order that went horribly wrong and the after 5 months the order had "vanished" and then had to wait another month to be reimbursed. It was an important lesson to never join a group order just because you are "friendly" with someone, particularly when they are rude to you when you join their order. I've also been a seller who had my money frozen when someone who bought things from me rather inexplicably gave me a chargeback. Luckily, in that case I was behind with my mailing and the item in question had not gone out rather than my usual 24 hour turnaround time.

I've been following the misadventures of two people who made the mistake of selling things to two recent International members who acted like they knew the consequences of their shipping choices and requests to have items marked down but then filed PayPal claims knowing that PayPal would find in their favor. Because I sell/ship Internationally, I found these particular threads most useful as it was too easy to see myself in the same position of the other two hapless sellers. And personally, I know as a seller *I* would want to know that these buyers will file claims for things that are their own fault.

Fortunately, both have now been Marketplace Banned and I say kudos to the mods of DoA for doing so.

(no subject)

Date: 2010-02-05 04:17 am (UTC)
From: [identity profile] sailorstarsun.livejournal.com
I wonder, then, if it's not a bad idea to refuse to mark anything down when shipping internationally..

(no subject)

Date: 2010-02-05 04:27 am (UTC)
From: [identity profile] rkold.livejournal.com
Probably it is best not to mark things down, but then International buyers get twitchy and might skuttle the deal. It's really one of those no win situations. I know I tend to push buyers to consider Registered as even though it takes longer, it is trackable.

In the case of one of the sellers they tried to mark things down, but the other gave the buyer a choice of shipping methods and the buyer picked airmail either just assuming there was tracking or assuming she could file a claim if there was a problem. Either way it was her choice not to pick a more expensive method with some form of tracking and should not involve a complete refund from the seller.

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